Refunds

Events

If you've purchased a ticket to an event being offered by the Friends of Philipse Manor Hall and won't be able to attend, we will allow you to cancel your ticket purchase for a full refund, less any fees or other costs incurred by Friends of Philipse Manor Hall.  What this means is that if we're unable to reverse any fees associated with your purchase (such as, but not limited to, credit card processing fees, delivery fees, service charge fees, etc.), they will be taken out of your refunded amount.

 

If you'd like to cancel your event ticket purchase, please send an email to philipsemanorfriends@gmail.com with "REFUND REQUESTED" in the subject line, and we'll work with you to get your ticket refunded. Please be sure to include the name and email address given when making the purchase, the name of the event, and any other relevant information you may have.

 

Please note that we'll do our best to process your refund as quickly as we can; however may take up to a week for us to process the refund, and typically 3-5 business days for your issuing bank to process the refund. We'll keep you in the loop throughout the process.

 

Memberships

You can cancel your annual membership at any time; however, due to the nature of the membership, we don't offer refunds for a cancelled membership.